1. Area of application

IGNITE CREATIVE is committed to protecting the privacy of its customers and users who access this website whose main page is located at https://www.ignitecreative.co.uk (hereinafter, the Web”). The contents of the web are owned or operated, licensed or controlled by IGNITE CREATIVE.

The use of this website attributes the condition of the user (hereinafter, the “user”).

The user can navigate and use the Web without the need to provide any personal information. The only personal data that IGNITE CREATIVE will have access to will be those that the user voluntarily provides through the forms provided for that purpose, or when he contacts IGNITE CREATIVE by email or in any other way provided on the Web. If personal data is collected through cookies, you will be duly informed through the Cookies Policy, as well as through the channels required by current legislation.

This document presents our policy on the observance and use of personal data collected through our website. The use of the Web implies acceptance by the user of the provisions contained in this Privacy Policy and that your personal data are treated as stipulated in it. Please keep in mind that although there may be links on our website to other websites, this Privacy Policy applies only to the Web and not to the websites of other companies or organizations to which the Web is redirected.

IGNITE CREATIVE does not control or approve the content of the websites of third parties nor accepts any responsibility for the content or the privacy policies of said websites.


  1. Responsible for the processing of personal data

Name and registration: The responsibility for the treatment is IGNITE CREATIVE

Address: The Technocentre. Puma Way. Coventry CV1 2TT. The United Kingdom.

Tel. +44 (0) 1865 582422

Email: info [@] ignitecreative.co.uk

Data of the Delegate of Data Protection: info [@] ignitecreative.co.uk


  1. Obtaining data, information and consent.

IGNITE CREATIVE collects the personal data of the Users of the website through the forms enabled in this regard. Likewise, the consent is obtained through the specific box “I have read and accepted the Privacy Policy and the Legal Conditions and I consent to the processing of my personal data”.

The user agrees to provide true, accurate and updated information, being under their responsibility any damage or injury that may occur due to the breach of this obligation. In the event that the data provided in the form does not belong to the User but to a third party, it is said a user who undertakes to inform the third party about this policy and obtain their consent for the provision of their data.

The user grants the express and unequivocal consent so that the data provided and incorporated into the automated file of clients whose owner is IGNITE CREATIVE, expressly consenting to the treatment of these in a lawful, fair, transparent, appropriate, relevant way, limited, accurate and updated.

In relation to social networks, IGNITE CREATIVE is currently present on Facebook, LinkedIn, Twitter, YouTube, Instagram and a blog of its own. These applications may collect information related to the user’s browsing, being any information collected through them subject to the privacy policy of the companies that facilitate the applications. Thus, the user expressly agrees to be subject to the conditions and terms that, in terms of privacy, these social networks or platforms where IGNITE CREATIVE is present, empowering it to use the means that these networks allow to inform users about the different activities and services that it carries out.

The User accepts the sending of periodic bulletins with the purpose of informing him of the latest news regarding our services.


  1. Purpose of the treatment

IGNITE CREATIVE treats the data obtained with the aim of serving several requests at the request of the user. Thus, the data will be treated to: Manage queries, claims or requests made by the user. In this sense, the data provided will be those corresponding to your identification: Name, Surname, Email and Telephone. Processing of data obtained through Cookies (see Cookies Policy).

Monitoring the use of the website, with the aim of avoiding and detecting fraudulent actions in it, as well as any unauthorized access. Send you commercial communications by electronic means regarding their services and news.

The aim of the treatment in no case is for the purpose of creating profiles for the personalization of own or third party advertising or the analysis of traffic on our website.

We do not make automated decisions based on profiles, except for the personalization of advertising and the prevention of Internet fraud.


  1. Period of conservation of personal data

In general, the data will be retained for the time necessary to comply with the user’s requests, provided that they do not exercise their right to deletion. Likewise, these will be maintained for the term necessary to comply with legal obligations.

Unless the applicable law establishes otherwise, the personal data will be destroyed, blocked or become anonymous once they are no longer necessary for the purposes for which they were collected.


  1. Transfer of personal data to third parties

IGNITE CREATIVE will not transfer the user’s personal data to third parties, except if: (i) is in accordance with the terms and conditions of the privacy policy, (ii) the user consents in his case to the assignment or, (iii) is necessary to comply with the legal obligations in force.


  1. Confidentiality

In compliance with current regulations, IGNITE CREATIVE undertakes to comply with its obligation of secrecy of personal data that the user provides us while browsing this website and its duty to keep them confidential.


  1. Security measures

IGNITE CREATIVE informs that it has adopted the necessary technical and organizational measures to maintain the level of security required in response to the personal data processed and has also implemented the necessary mechanisms to prevent unauthorized access, theft, illicit modifications as far as possible and loss of data. We have physical, electronic and procedural security systems in relation to the collection, storage and disclosure of personal information of the user. Our security procedures mean that sometimes we can request proof of identity before providing confidential information.


  1. Rights of the user

The user at any time may exercise their rights of access, rectification, limitation of treatment, deletion, opposition and right not to be subject to individualised decisions, addressing with a written and signed request, including their name, surnames and photocopy of ID or other valid accreditation document, to IGNITE CREATIVE, at the address indicated above or to the email info [@] ignitecreative.co.uk. You can also go to the indicated address of the Delegate for Data Protection. The exercise of these rights is free unless unfounded or excessive requests are made, in which case the user will assume the cost of processing the application. In the case that your request has not been satisfied, you can contact the Information Commissioner’s Office (ICO) to exercise a claim for the protection of rights.


  1. Notices and Revisions

If you have any questions regarding the privacy of IGNITE CREATIVE, please send us an email detailing your query and we will try to resolve it. IGNITE CREATIVE may modify and update this Privacy Policy at any time without prior notice. Please always check that you are aware of our Privacy Policy, Cookies Policy and the Terms and Conditions of Use to be informed at all times of the content that is collected through the Web, how we use it and the circumstances under which could be disclosed to third parties. The user will be automatically bound by the conditions of use that are in force at the time he accesses the Web, so he should read this document periodically.